The travel agency, which specialises in package tours for backpackers and young people, has more than 50 stores across the UK. Andrew McConnell, spokesman for Atol, acknowledged it would be a cause for concern for anyone who had booked through the company or had their plans cancelled. Arrangements are being made for Atol protected customers to continue their holiday and return home as normal, or make a claim if they were due to travel, he added. Two people confirmed to have Covid have died in Scotland, the first deaths for six weeks. The daily Public Health Scotland statistics had shown no deaths among people who tested positive for coronavirus since July But Nicola Sturgeon confirmed the two new fatalities while addressing the Scottish Parliament on Thursday. The NRS statistics include all deaths where coronavirus was suspected of being a leading or contributory factor, even if the person has not had a positive Covid test. They also include people confirmed to have the virus even if their test was more than 28 days ago.
STA Travel collapse: your rights if you had a holiday booked or are due a refund
Please refresh the page and retry. It has since told travellers that they should return immediately to avoid being stranded as airlines, including Emirates, are cancelling flights with little or no notice. STA Travel has also allegedly not been refunding cancelled or aborted trips, contrary to rules on package holiday bookings, which state that where a client has booked a flight plus another element, such as accommodation, they are entitled to a cash refund from their travel provider within 14 days.
Flights (including date changes, re-routing) Accommodation (booking changes or new bookings) Travel Insurance (extend a policy or make a new booking).
Give your savings the boost they need. Updated Apr 27, Customers with existing bookings should contact the airline, hotel or travel operate directly to discuss their options. For any concerns or questions, contact STATravel deloitte. Available on select dates and activities like spa, skydiving, skywalk, classes and more. Last verified 27 Aug Coupon code ends 31 Dec Package includes accommodation, meals and transfers.
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STA Travel parent insolvency: Kiwi companies worry about unpaid bills
STA Travel is an Australian company founded in Sign up and gain from a variety of benefits. Some benefits include:. The IYTC gives you great discounts in over countries.
STA Travel has ceased trading with immediate effect (Image: PA Media). Get Bath news Stay up to date with our App and newsletter. It’s more.
The purpose of this FAQ is to assist customers of the Companies in understanding the voluntary administration appointment, how it affects their debt and what happens next. STA Travel Group operates as a global group, and its operations are complex. Customer deposits, for example, are in many cases not held in New Zealand, and third party companies overseas are also involved. This is a challenging situation, and the Administrators are investigating possible options if any available to customers to allow them to recover any prepaid bookings or continue their travel plans.
In the interim, customers holding bookings should contact their airline, hotel or tour operator regarding the status of their bookings. You can also consider contacting your credit card provider if travel bookings were paid by credit card. You can contact the Administrators’ office by email at nzstatravel deloitte. We will provide a further update as soon as possible and appreciate your patience.
In the event that you are ultimately found to be a creditor of the Companies, additional information will be provided to you. In the interim, we provide some further information below for creditors:. The Administrators have to hold a meeting of creditors within the first 8 business days from appointment.
STA Travel Pranks Customers with Fake Dating App
The travel agency has more than 50 branches including in Bath and Bristol. STA Travel UK specialises in package tours for backpackers and young people and has more than 50 stores across the country, including in Bath and Bristol. Abta, which represents tour operators and travel agents, said the livelihoods of hundreds of employees will be affected. It’s more important than ever to stay in touch with what’s happening around you on a daily basis. Here are some options:.
Andrew McConnell, spokesman for Atol, acknowledged it would be a cause for concern for anyone who had booked through the company or had their plans cancelled.
Want the freedom to change your travel dates without the fees? The MultiFLEX flight date-change pass allows you to buy your flight changes upfront.
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STA Travel says it has ‘no choice’ but to cease trading with immediate effect
Select an option below to see step-by-step directions and to compare ticket prices and travel times in Rome2rio’s travel planner. There is widespread community transmission globally. Some travel restrictions may still be in place within United Kingdom.
STA Travel has also allegedly not been refunding cancelled or aborted trips, contrary to rules on package holiday bookings, which state that.
It is unclear what will happen to the travel agent, which has 52 shops across the UK, most of which are currently closed. However, sales have not picked up as anticipated, due to consumer uncertainties, further restrictions and renewed lock-down measures, which are expected to largely continue into In the next few days, an external administrator will take over and determine next steps.
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STA Travel Group’s Voluntary Administration Appointment
Many of the flights and flight-inclusive holidays on are financially protected by the ATOL scheme under Air Travel Organisers’ License.
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Airline Reservation Number Not Working – STA Travel – Air Travel Forum
And because of Covid I can go so I asked for a refund. I was told that I’d get my refund within 60 days. Of course on day 60 STA has gone into administration.. Does anyone have any suggestions for what I can do? I like many others had to deal with their shady practices to try and hold onto customers money.
Grab a bargain vacation with your STA Travel coupons and promo codes. Some coupons may work beyond their expiration date. Get great savings and deals at your fingertips by downloading our Slickdeals Mobile App on iOS or Android.
Tourism businesses owed money by STA Travel are worried about the impact of its parent company filing for insolvency. It is also unclear what the development may mean for Kiwi customers seeking refunds for cancelled outbound travel. It was in the process of closing stores, but he would not comment on job losses to date, debts owed to tourism operators, or its refund process for cancelled travel. The travel industry has been lobbying for more financial support from the Government, arguing that customers could be left in the lurch if agencies closed, and that is likely to be canvassed when representatives meet Tourism Minister Kelvin Davis on Monday.
STA Travel has long been a major supplier of backpackers to the New Zealand market, as well as bringing in educational tours and selling working holiday visa packages. Green said they had negotiated a payment plan with Website Travel, and while some local booking agencies such as Bookme had very good records, those based offshore could be more problematic. Tourism Export Council chief executive Lynda Keene said travel wholesaler debt could be the last straw for struggling tourism operators.
STA Travel parent insolvency: Kiwi companies worry about unpaid bills. Amanda Cropp , Aug 22 STA Travel specialises in cheap flights, transport and accommodation, and pre-pandemic it was a major source of British and European backpackers for the New Zealand market.